Privacy Policy

Privacy Policy

At Nova Moon Market, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.novamoonmarket.com (the "Site") or use our services. By using our Site, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information when you use our Site, including:

  • Personal Information: This includes your name, email address, shipping address, phone number, and payment information that you provide when making a purchase, creating an account, or contacting us.

  • Non-Personal Information: This includes information about your interactions with our Site, such as IP addresses, browser type, device information, pages viewed, and referral sources. We may also collect data through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • Processing Orders: To complete and manage your transactions, including order processing, shipping, and handling returns.
  • Customer Support: To respond to inquiries, address any issues with your orders, and provide customer service.
  • Personalization: To offer a customized shopping experience, including personalized recommendations and offers based on your preferences and browsing history.
  • Marketing and Communication: With your consent, we may send you promotional emails, newsletters, and updates about our products and services. You can opt-out of these communications at any time.
  • Improvement of Services: To analyze trends and gather insights to improve our Site, enhance user experience, and optimize our offerings.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect non-personal information about how you interact with our Site. Cookies are small text files stored on your device that help us remember your preferences, track site usage, and improve your browsing experience.

You can control cookies through your browser settings. However, if you disable cookies, certain features of our Site may not function properly.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business and delivering services, such as payment processors, shipping carriers, and marketing platforms. These service providers are required to keep your information confidential and use it only for the purposes for which it was provided.

We may also disclose your information if required by law, to protect our rights or property, or to comply with legal processes.

5. Data Security

We take the security of your personal information seriously and employ reasonable measures to protect it from unauthorized access, use, or disclosure. These measures include using encryption for sensitive data during transmission (such as payment information) and storing data in secure servers.

However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights and Choices

  • Access and Update Your Information: You have the right to access, update, or correct your personal information by logging into your account or contacting us directly.

  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can opt-out by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.

  • Data Deletion: You may request to delete your account or certain personal information by contacting us. Please note that we may retain certain data as required by law or for legitimate business purposes.

7. Third-Party Links

Our Site may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.

9. International Transfers

If you are accessing our Site from outside the [Your Country], please be aware that your information may be transferred to and stored in [Your Country] or other locations where we or our service providers operate. By using our Site, you consent to such transfers.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date at the top will reflect the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.